FAQs

Where are you based?

Everything we create is handmade in Peckham, South East London.

When will my order be shipped?

We aim to ship within 5 working days, please allow up to 10 days from date of shipping to receive your order.

Can I return my order?

If you change your mind on your order, please return your item to the address provided on the package. We cannot cover cost of returns at this time. Please return your order in the same condition as you received it. For any questions about returns, drop a note to hello@smojohome.com 📩.

How should I care for my product?

Trays

Clean using a damp cloth, simply with a little water. Avoid using any harsh chemicals on your tray.

Candlestick Holders

Always take care when burning candles in candlestick holders. Avoid burning the last 2 inches of your candlestick to prevent from damaging your candlestick holder.

Planters / Pen Pots

Clean using a damp cloth, simply with a little water. Avoid using any harsh chemicals. Fill with your favourite plant or succulent.